Contact Us

Customer Service for Members 1-888-901-4636
P.O. Box 34590
Seattle, WA 98124-1590
Send us an e-mail
Member Web Site and Mobile App Support 1-888-874-1620
Pharmacy Mail-Order Services Seattle area: 206-901-4444
1-800-245-7979
pharmacy.c@ghc.org
TTY Relay Service  
For people who are hearing impaired.
Washington: 1-800-833-6388 or 711
Idaho: 1-800-377-3529 or 711
Medicare Member Customer Service Seattle area: 206-901-4600
1-888-901-4600
Resource Line Seattle area: 206-326-2800
1-800-992-2279
resource.l@ghc.org
Medical Centers and Facilities
Provider Directory
Consulting Nurse Service Seattle area: 206-901-2244
1-800-297-6877
24-Hour Emergency Notification Line for Members 1-888-457-9516
If you are admitted following an emergency situation, you or a family member must call the Emergency Notification Line within 24 hours or as soon as medically possible.
Sales Department 1-800-542-6312
For information about joining Group Health
Public Relations/ Media Inquiries 206-448-6135
Board of Trustees 320 Westlake Ave. N.
Suite 100
Seattle, WA 98109-5233
206-448-5790
governance@ghc.org
Member Claims P.O. Box 34585
Seattle, WA 98124-1585
1-888-901-4636
Patient Financial Services P.O. Box 34581
Seattle, WA 98124-1581
1-888-901-4636
Northwest Health magazine 206-448-5999
nwhealth@ghc.org
Group Health Foundation 206-448-7330
1-866-389-5532
foundation.ghc@ghc.org
Group Health Research Institute
Formerly the Center for Health Studies		 206-287-2900
Careers 1-800-848-4259
Administrative Offices
Provider Assistance Unit 1-888-767-4670
For contracted providers only
Medical Records — Release of Information (ROI) Western Washington:
125 16th Avenue East
Mailstop CSB
Seattle WA, 98112
206-326-3058
Toll-free (for patients only):
1-866-656-4184
Fax: 206-326-2599

Eastern Washington:
521 E. Sprague Avenue
Mailstop CSO
Spokane, WA 99202
509-241-7824
Fax: 509-232-3127
Send us an e-mail